Telephone Directory

Unless otherwise noted below, you can contact any of these departments by
e-mail using our contact form.


AKC Customer Care
8051 Arco Corporate Drive, Suite 100
Raleigh, NC 27617-3390
Telephone: 919.233.9767
8:30 a.m. - 5:00 p.m. ET
weekdays (Monday - Friday) except holidays

 
AKC Magazines
Editorial
phone: (212) 696-8295
fax: (212) 696-8239
This is the number to call for everything having to do with the AKC's magazines,
AKC Gazette and AKC Family Dog, Except subscriptions and advertising. (See
Following)

Advertising
phone: (212) 696-8260
fax: (212) 696-8217
For information and rates to advertise in the AKC Gazette, Events Calendar,
AKC Family Dog or AKC New Puppy Handbook, call this number.

Subscriptions
To order, just click on the appropriate title. For subscription questions, problems
or address changes, just call or e-mail.

AKC Gazette & Events Calendar
phone: (800) 533-7323
email: akcgazette@emailcustomerservice.com (subscriptions only-other
questions, use form link above)

AKC Family Dog
phone: (800) 490-5675
email: akcfamilydog@emailcustomerservice.com (subscriptions only-other
questions, use form link above)

AKC Awards
phone: (800) 533-8069
email: akcawards@emailcustomerservice.com

Books and Videos
phone: (919) 233-9767
This is the number to call to order "The Complete Dog Book," "AKC Dog Care
and Training" and AKC videos.

Bylaws Inquiries
phone: (212) 696-8221
If your club is approved to hold licensed or member Dog Shows, Obedience Trials
or Field Trials and you have a question about your club's constitution or bylaws,
call this number.

Canine Health Foundation
Phone: 888.682.9696
Fax: 919.334.4011
Founded in 1995 by the American Kennel Club, the AKC Canine Health
Foundation is the largest nonprofit worldwide to fund health research exclusively
for canines. We work to raise the awareness and funds necessary to support
non-invasive, innovative health research that helps dogs and their owners live
longer and stronger. Through the financial support of the American Kennel
Club, Nestle Purina PetCare Co. and the generosity of your donations - both
large and small - we have allocated more than $20 million to canine health
research which will benefit all dogs. For more information visit our website at
www.akcchf.org.

Donations can be made by phone, mail or on-line. Mailing address is: P.O. Box
900061 Raleigh, NC 27675-9061. The Foundation is a 501 (c) 3. Our federal
identification number is 13-3813813

Communications
phone: (212) 696-8343
fax: (212) 696-8345
The AKC Communications Department works with the print and electronic
media to communicate the AKC's philosophy and convictions concerning
purebred dogs. In addition, Communications executes various initiatives to assist
those interested in purebred dogs, and is the department to contact with press
relations questions.

Companion Animal Recovery
phone: (800) 252-7894
fax: (919) 233-1290
Providing a worldwide network of pet identification and recovery. Enroll your
microchipped or tattooed pets today! Please note that calls cannot be transferred
to other AKC departments. For more info on CAR, please visit their website.

Companion Events
Kim Mitchell, Administrative Assistant (919) 816-3557

Agility/Rally Trial Applications and Results
Phone: (919) 816-3725
fax: (919) 816-4210

Agility Regulations
phone: (919) 816-3747, (919) 816-3559
Jump Height Cards: (919) 816-3821
fax: (919) 816-4204
email: agility@akc.org

Obedience Regulations
phone: (919) 816-3521
fax: (919) 816-4204
email: obedience@akc.org
(For Obedience trial applications and results please contact Show Operations
(919) 816-3579)

Rally Regulations
phone: (919) 816-3521
fax: (919) 816-4204
email: rally@akc.org

Tracking (scent work) Regulations
phone: (919) 816-3521
fax: (919) 816-4204
email: tracking@akc.org
(For Tracking test applications and results please contact Show Operations (919)
816-3579)

Agility, Rally, Obedience and Tracking are now combined under the heading of
Companion Events. Call the numbers listed above if you have questions about
Agility, Rally, Obedience or Tracking. This includes regulations, judging
requirements or if you are a judge needing an observation.

Coonhound Information
Performance Events
phone: 1-888-4-DOG-HUNT
This is the number to call regarding processing hunt and bench show dates,
bench show and hunt results and championship titles for all Coonhounds. More
info on Coonhound events.

Customer Service
phone: (919) 233-9767
This office is responsible for handling all calls involving any type of registration
question or problem. When you want any AKC registration forms or answers to
registration questions, this is the office to call. If you are calling about a
registration application, keep in mind that the normal processing time is
approximately two to three weeks. If you want to check the status of an
application you submitted, you must be able to provide the customer service
representative with the breeding information on your dog or litter.

The AKC's Customer Service Call Center receives over 65,000 phone calls
monthly. The questions range from registration matters to the ordering of
publications. We are dedicated to serving your needs and answering your
questions. Please feel free to call us any weekday (Monday - Friday) between
8:30 am and 5:00 pm (ET).

DNA Operations
phone: (919) 816-3508
fax: (919) 816-4255
DNA Operations uses DNA genotyping to ensure the accuracy of the Registry.
This is accomplished through DNA testing during routine kennel inspections
with the Compliance Audit Program, through voluntary submissions for the
Parent Breed Club Progam, and through the DNA Certification Program. To read
more, click here.

Government Relations
phone: (919) 816-3720 or (919) 816-3721
fax: (919) 816-4275
Monitors and provides input for federal, state and local legislation governing
responsible dog ownership. More info on Government Relations.

Handlers Department
phone: (919) 816-3884
fax: (919) 816-4225
The Handlers Department helps educate the public on professional handling and
recognizes handlers accepted into the AKC Registered Handler Program.
Contact this department to obtain a Registered Handler application or for more
information about handlers. More info on the Handler's Program.

Human Resources
Recruits new employees and coordinates their orientation, benefits and training.
Take a look at employment opportunities with AKC.

Investigations and Inspections:
phone: (919) 816-3629
fax: (919) 816-4245
The work of this department involves inspections of record-keeping and
identification practices and investigations into registration rule violations. To
read more, click here.

Judges Education
phone: (919) 816-3862
The work of this department includes Conformation Judges Seminars, Judges
Institutes, Breed Standards. Also, if you have a seminar to be listed in the
Gazette this is the department to contact.

Judging Operations:
phone: (919) 816-3570
If you would like details about a Conformation Judge's application or Junior
Showmanship - processing of applications, guidelines and rules pertaining to
judges - this is the number to call.

Junior Showmanship
phone: (919) 233-9767
Call this number if you have questions regarding Junior Showmanship, rules and
regulations, obtaining a Junior Handler number, AKC Junior Showmanship
Number. More info on Junior Showmanship.

Library
phone: (212) 696-8245
Contact the AKC's Library for specialized research and bibliographic questions.
Visiting hours are 8:30 a.m. to 4:00 p.m. daily except Saturday, Sunday and
holidays. More info on the AKC Library.

New Clubs
phone: (212) 696-8207
Are you forming a dog club or in the process of becoming fully accredited by the
AKC? This is the number to call.

NY Switchboard:
phone: (212) 696-8200
fax: (212) 696-8299
Use this number if you are uncertain what department or whom to call for
non-registration related matters.

Performance Events:
phone: (919) 816-3908
fax: (919) 816-3905
Everything having to do with the processing of applications and official results
for sanctioned and licensed Field Trials, Hunting Tests, Earthdog, Lure Coursing
and Herding Events. It also confirms titles and issues certificates for
Performance Events titles. You may also call if you have questions about
Herding, Lure Coursing, or Earthdog regulations and judging requirements.

Public Education:
phone: (919) 816-3712
fax: (919) 816-4275
Provides the general public and the dog fancy with programs and materials that
promote responsible dog ownership and the sport of purebred dogs. More info on
Public Education.

Canine Good Citizen
phone: (919) 816-3637
fax: (919) 816-4203
email: cgc@akc.org

Registration Information
Hours - 8:30 a.m. to 5:00 p.m. Eastern time
phone: (919) 233-9767
This office is responsible for handling all calls involving any type of registration
(including Foreign Registration) question or problem. When you want any AKC
registration forms or answers to registration questions, this is the office to call.
If you are calling about a registration application, keep in mind that the normal
processing time is approximately two to three weeks. If you want to check the
status of an application you submitted, you must be able to provide the customer
service representative with the breeding information on your dog or litter.

Registration Application: breed, sex, litter number, name choice.
Transfer Application: breed, registered name, registration number.
Litter Application: breed, date of birth, registered names and numbers of sire
and dam.

All registrations and related correspondence should be directed to:
American Kennel Club, 8051 Arco Corporate Drive, Suite 100, Raleigh, NC
27617-3390

Show Operations:
phone: (919) 816-3579
fax (919) 816-4220
This division processes the applications for and records the results from
Conformation, Obedience and Tracking events and licenses professional dog
show superintendents.

Comments or questions regarding the planning or processing of sanctioned and
licensed Conformation Shows, Obedience Trials, Tracking Tests, Matches and
Sweepstakes may be directed to eventplans@akc.org.

Comments or questions regarding the processing and recording of the official
results of all licensed Conformation, Obedience and Tracking events as well as
confirmation of titles and issuance of certificates may be directed to Special
Services

Veterinary Outreach:
phone: (919) 816-3717
fax: (919) 816-4216
This department administers AKC's Outreach to the veterinary community,
including practitioners, students and researchers. More info on Veterinary
Outreach.

Weekend Club Hotline:
phone: 1-800-252-7894
The American Kennel Club has initiated a service for clubs seeking advice and
assistance during their weekend events when there is no AKC Field
Representative present. This includes clubs holding all-breed, specialty,
obedience and/or performance events. The service is to be utilized for any
pressing issues or questions that need immediate response, including, but not
limited to, misconduct charges and show committee hearings. This Emergency
Hotline is available from 8:00 am to 5:00 pm, Eastern Time, on Saturday and
Sunday.
AKC Directory