| Telephone Directory Unless otherwise noted below, you can contact any of these departments by e-mail using our contact form. AKC Customer Care 8051 Arco Corporate Drive, Suite 100 Raleigh, NC 27617-3390 Telephone: 919.233.9767 8:30 a.m. - 5:00 p.m. ET weekdays (Monday - Friday) except holidays AKC Magazines Editorial phone: (212) 696-8295 fax: (212) 696-8239 This is the number to call for everything having to do with the AKC's magazines, AKC Gazette and AKC Family Dog, Except subscriptions and advertising. (See Following) Advertising phone: (212) 696-8260 fax: (212) 696-8217 For information and rates to advertise in the AKC Gazette, Events Calendar, AKC Family Dog or AKC New Puppy Handbook, call this number. Subscriptions To order, just click on the appropriate title. For subscription questions, problems or address changes, just call or e-mail. AKC Gazette & Events Calendar phone: (800) 533-7323 email: akcgazette@emailcustomerservice.com (subscriptions only-other questions, use form link above) AKC Family Dog phone: (800) 490-5675 email: akcfamilydog@emailcustomerservice.com (subscriptions only-other questions, use form link above) AKC Awards phone: (800) 533-8069 email: akcawards@emailcustomerservice.com Books and Videos phone: (919) 233-9767 This is the number to call to order "The Complete Dog Book," "AKC Dog Care and Training" and AKC videos. Bylaws Inquiries phone: (212) 696-8221 If your club is approved to hold licensed or member Dog Shows, Obedience Trials or Field Trials and you have a question about your club's constitution or bylaws, call this number. Canine Health Foundation Phone: 888.682.9696 Fax: 919.334.4011 Founded in 1995 by the American Kennel Club, the AKC Canine Health Foundation is the largest nonprofit worldwide to fund health research exclusively for canines. We work to raise the awareness and funds necessary to support non-invasive, innovative health research that helps dogs and their owners live longer and stronger. Through the financial support of the American Kennel Club, Nestle Purina PetCare Co. and the generosity of your donations - both large and small - we have allocated more than $20 million to canine health research which will benefit all dogs. For more information visit our website at www.akcchf.org. Donations can be made by phone, mail or on-line. Mailing address is: P.O. Box 900061 Raleigh, NC 27675-9061. The Foundation is a 501 (c) 3. Our federal identification number is 13-3813813 Communications phone: (212) 696-8343 fax: (212) 696-8345 The AKC Communications Department works with the print and electronic media to communicate the AKC's philosophy and convictions concerning purebred dogs. In addition, Communications executes various initiatives to assist those interested in purebred dogs, and is the department to contact with press relations questions. Companion Animal Recovery phone: (800) 252-7894 fax: (919) 233-1290 Providing a worldwide network of pet identification and recovery. Enroll your microchipped or tattooed pets today! Please note that calls cannot be transferred to other AKC departments. For more info on CAR, please visit their website. Companion Events Kim Mitchell, Administrative Assistant (919) 816-3557 Agility/Rally Trial Applications and Results Phone: (919) 816-3725 fax: (919) 816-4210 Agility Regulations phone: (919) 816-3747, (919) 816-3559 Jump Height Cards: (919) 816-3821 fax: (919) 816-4204 email: agility@akc.org Obedience Regulations phone: (919) 816-3521 fax: (919) 816-4204 email: obedience@akc.org (For Obedience trial applications and results please contact Show Operations (919) 816-3579) Rally Regulations phone: (919) 816-3521 fax: (919) 816-4204 email: rally@akc.org Tracking (scent work) Regulations phone: (919) 816-3521 fax: (919) 816-4204 email: tracking@akc.org (For Tracking test applications and results please contact Show Operations (919) 816-3579) Agility, Rally, Obedience and Tracking are now combined under the heading of Companion Events. Call the numbers listed above if you have questions about Agility, Rally, Obedience or Tracking. This includes regulations, judging requirements or if you are a judge needing an observation. Coonhound Information Performance Events phone: 1-888-4-DOG-HUNT This is the number to call regarding processing hunt and bench show dates, bench show and hunt results and championship titles for all Coonhounds. More info on Coonhound events. Customer Service phone: (919) 233-9767 This office is responsible for handling all calls involving any type of registration question or problem. When you want any AKC registration forms or answers to registration questions, this is the office to call. If you are calling about a registration application, keep in mind that the normal processing time is approximately two to three weeks. If you want to check the status of an application you submitted, you must be able to provide the customer service representative with the breeding information on your dog or litter. The AKC's Customer Service Call Center receives over 65,000 phone calls monthly. The questions range from registration matters to the ordering of publications. We are dedicated to serving your needs and answering your questions. Please feel free to call us any weekday (Monday - Friday) between 8:30 am and 5:00 pm (ET). DNA Operations phone: (919) 816-3508 fax: (919) 816-4255 DNA Operations uses DNA genotyping to ensure the accuracy of the Registry. This is accomplished through DNA testing during routine kennel inspections with the Compliance Audit Program, through voluntary submissions for the Parent Breed Club Progam, and through the DNA Certification Program. To read more, click here. Government Relations phone: (919) 816-3720 or (919) 816-3721 fax: (919) 816-4275 Monitors and provides input for federal, state and local legislation governing responsible dog ownership. More info on Government Relations. Handlers Department phone: (919) 816-3884 fax: (919) 816-4225 The Handlers Department helps educate the public on professional handling and recognizes handlers accepted into the AKC Registered Handler Program. Contact this department to obtain a Registered Handler application or for more information about handlers. More info on the Handler's Program. Human Resources Recruits new employees and coordinates their orientation, benefits and training. Take a look at employment opportunities with AKC. Investigations and Inspections: phone: (919) 816-3629 fax: (919) 816-4245 The work of this department involves inspections of record-keeping and identification practices and investigations into registration rule violations. To read more, click here. Judges Education phone: (919) 816-3862 The work of this department includes Conformation Judges Seminars, Judges Institutes, Breed Standards. Also, if you have a seminar to be listed in the Gazette this is the department to contact. Judging Operations: phone: (919) 816-3570 If you would like details about a Conformation Judge's application or Junior Showmanship - processing of applications, guidelines and rules pertaining to judges - this is the number to call. Junior Showmanship phone: (919) 233-9767 Call this number if you have questions regarding Junior Showmanship, rules and regulations, obtaining a Junior Handler number, AKC Junior Showmanship Number. More info on Junior Showmanship. Library phone: (212) 696-8245 Contact the AKC's Library for specialized research and bibliographic questions. Visiting hours are 8:30 a.m. to 4:00 p.m. daily except Saturday, Sunday and holidays. More info on the AKC Library. New Clubs phone: (212) 696-8207 Are you forming a dog club or in the process of becoming fully accredited by the AKC? This is the number to call. NY Switchboard: phone: (212) 696-8200 fax: (212) 696-8299 Use this number if you are uncertain what department or whom to call for non-registration related matters. Performance Events: phone: (919) 816-3908 fax: (919) 816-3905 Everything having to do with the processing of applications and official results for sanctioned and licensed Field Trials, Hunting Tests, Earthdog, Lure Coursing and Herding Events. It also confirms titles and issues certificates for Performance Events titles. You may also call if you have questions about Herding, Lure Coursing, or Earthdog regulations and judging requirements. Public Education: phone: (919) 816-3712 fax: (919) 816-4275 Provides the general public and the dog fancy with programs and materials that promote responsible dog ownership and the sport of purebred dogs. More info on Public Education. Canine Good Citizen phone: (919) 816-3637 fax: (919) 816-4203 email: cgc@akc.org Registration Information Hours - 8:30 a.m. to 5:00 p.m. Eastern time phone: (919) 233-9767 This office is responsible for handling all calls involving any type of registration (including Foreign Registration) question or problem. When you want any AKC registration forms or answers to registration questions, this is the office to call. If you are calling about a registration application, keep in mind that the normal processing time is approximately two to three weeks. If you want to check the status of an application you submitted, you must be able to provide the customer service representative with the breeding information on your dog or litter. Registration Application: breed, sex, litter number, name choice. Transfer Application: breed, registered name, registration number. Litter Application: breed, date of birth, registered names and numbers of sire and dam. All registrations and related correspondence should be directed to: American Kennel Club, 8051 Arco Corporate Drive, Suite 100, Raleigh, NC 27617-3390 Show Operations: phone: (919) 816-3579 fax (919) 816-4220 This division processes the applications for and records the results from Conformation, Obedience and Tracking events and licenses professional dog show superintendents. Comments or questions regarding the planning or processing of sanctioned and licensed Conformation Shows, Obedience Trials, Tracking Tests, Matches and Sweepstakes may be directed to eventplans@akc.org. Comments or questions regarding the processing and recording of the official results of all licensed Conformation, Obedience and Tracking events as well as confirmation of titles and issuance of certificates may be directed to Special Services Veterinary Outreach: phone: (919) 816-3717 fax: (919) 816-4216 This department administers AKC's Outreach to the veterinary community, including practitioners, students and researchers. More info on Veterinary Outreach. Weekend Club Hotline: phone: 1-800-252-7894 The American Kennel Club has initiated a service for clubs seeking advice and assistance during their weekend events when there is no AKC Field Representative present. This includes clubs holding all-breed, specialty, obedience and/or performance events. The service is to be utilized for any pressing issues or questions that need immediate response, including, but not limited to, misconduct charges and show committee hearings. This Emergency Hotline is available from 8:00 am to 5:00 pm, Eastern Time, on Saturday and Sunday. |
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